Some people are clueless

Nov 24, 2020 5:54 AM

Lexicat

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71159

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1001

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Actual conversation with a customer over the phone today. I am a receptionist at a local (non emergency) veterinary clinic and dealt with a woman who seemed rather clueless about how bad off her dog was. I hope the dog recieved medical care.

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I wish my clinic would do this. Our doctor just lets the owners walk all over her. We have to deal with such bullshit bc of it

5 years ago | Likes 4 Dislikes 1

Worked at a pet store. A lady came in with a chihuahua puppy half alive. We told her to see a vet ASAP. She didn’t care & asked for xs tutus

5 years ago | Likes 1 Dislikes 0

My wife used to work at the SPCA and she had this conversation no less than 3 times a day. People are stupid and cheap.

5 years ago | Likes 2 Dislikes 0

5 years ago | Likes 2 Dislikes 0

Oh I feel your pain. 7 years as a vet asst (mostly reception). I’ve been called a front desk garbage bitch. Many horror stories I could tell

5 years ago | Likes 5 Dislikes 0

I am so sorry. Unfortunately this is how we are treated. It’s worse now than ever

5 years ago | Likes 2 Dislikes 0

I know and we are the problem. We have allowed our clients to treat us like shit and that it is acceptable all because we fear bad reviews.

5 years ago | Likes 2 Dislikes 0

This is why after 7 years I had to leave. I couldn’t do it anymore. The verbal abuse is out of control. Veterinarian suicide is insanely up.

5 years ago | Likes 1 Dislikes 0

Less people should own pets.

5 years ago | Likes 2 Dislikes 0

My friend went through vet training, worked at Alameda east in denver... the shit she saw... makes this look good... :,(

5 years ago | Likes 6 Dislikes 0

1/ 3 Yup about a month ago had a client bring in a dog for euthanasia owner changed the pets name 3 times and had 0 attachment to the dog.

5 years ago | Likes 3 Dislikes 0

2/3 He brought the dog in a plastic tub the dog was lateral with no movement other than shallow breaths the dog was emaciated as well

5 years ago | Likes 3 Dislikes 0

3/3 in the exam the Dr. found maggots inside the dogs neck which was completley shredded. The owner said he had been walking odd for 30 days

5 years ago | Likes 3 Dislikes 0

One day, half a litter (4 kittens) about 2 weeks old showed up in their dumpster. They knew it was half, cause 2 weeks latter, 4 more 1/2

5 years ago | Likes 2 Dislikes 0

About 4weeks old showed up the same way.... all had their paws cut off.

5 years ago | Likes 3 Dislikes 0

I believe that she said it misspelled too, actually.

5 years ago | Likes 5 Dislikes 0

When I worked at a 24hr vet ER a lady asked if she should bring in her dog who was having trouble breathing. Yes lady breathing is necessary

5 years ago | Likes 126 Dislikes 2

Some owners think animals don't have the same basic needs as people its sad. Yes if your pet hasn't eaten in a week bring him in...like WTF

5 years ago | Likes 61 Dislikes 0

... i think she was asking you if it was serious enough of an issue to bring it in or if she was over-reacting. which is reasonable

5 years ago | Likes 22 Dislikes 2

Yeah I’m a hypochondriac and that extends to my dogs. I’ve already spent about a thousand bucks this year on things that were NBD in the end

5 years ago | Likes 10 Dislikes 0

Would you want someone to do something if you were having trouble breathing? It was clearly unusual for the animal.

5 years ago | Likes 4 Dislikes 1

i've had trouble breathing before and not had to go the doctor's. we're not talking absolutes here

5 years ago | Likes 4 Dislikes 1

But you are able to make that choice for yourself and communicate that to others. If you couldn’t?

5 years ago | Likes 1 Dislikes 1

then i might ask if i wasnt sure

5 years ago | Likes 2 Dislikes 1

I got a junebug caught in my throat, horked it up on my own in my person's backseat, avoided vet! -Ralphie the dog

5 years ago | Likes 6 Dislikes 0

What a cunt bucket she is. She shouldn't even have any pets.

5 years ago | Likes 4 Dislikes 0

Jesus that's awful.

5 years ago | Likes 306 Dislikes 0

Some people take puppies that are just rambunctious to vets to be euthanized. My boss adopted one such dog when the "owner" demanded it -

5 years ago | Likes 1 Dislikes 0

killed. The vet called her and she couldn't say yes fast enough. His name is Murphy and he is a silver lab.

5 years ago | Likes 1 Dislikes 0

On both levels... If someone uses the excuse we are closing soon, they are just as shitty as the owner. No Doc for emerg treatment...ok. but

5 years ago | Likes 2 Dislikes 1

"we are closing soon" is bullshit.

5 years ago | Likes 1 Dislikes 1

Businesses are allowed to close. Urgent cares exist for a reason. Such an entitled comment.

5 years ago | Likes 3 Dislikes 0

Piss off. If someone brings an animal to a medical clinic with it's guts coming out and you say we are about to close, you are an asshole.

5 years ago | Likes 1 Dislikes 1

And my comment wasn't "entitled." I have worked a ton of jobs over the years, 99% of which are jobs where if I'm needed after hours, I am...

5 years ago | Likes 1 Dislikes 0

1/2 Some days are harder than others, we also had to put down a 17 week old puppy today because he got parvovirus and the owner had refused

5 years ago | Likes 23 Dislikes 0

2/2 further treatment . They had also refused to vaccinate the dog over a month ago. Some people shouldn't have pets.

5 years ago | Likes 26 Dislikes 0

It should be legal to confiscate that dog and give to a rescue. People are so horrible

5 years ago | Likes 1 Dislikes 0

?1

5 years ago | Likes 12 Dislikes 0

I firmly believe that animals should be required to get more vaccines and not just rabies for this reason. Parvo is awful.

5 years ago | Likes 11 Dislikes 0

Recently I had the opposite experience, one of my cats had seizures and the vet's receptionist said the next available appt was in 2 days!

5 years ago | Likes 4 Dislikes 0

Jesus, I don't understand some people. We didn't even let our puppy walk around the neighborhood without being parvovirus vaccinated.

5 years ago | Likes 4 Dislikes 0

Veterinary professionals have an absurdly high suicide rate. Owners are not kind. They expect ER care for zero money at a fast food pace.

5 years ago | Likes 13 Dislikes 0

Yup, thankfully people being dicks doesn't bother me anymore. Cuss me out all you want, not going to change anything.

5 years ago | Likes 3 Dislikes 0

I think my favorite call at the clinic was somebody looking for cat hookers, he was going to take his cat in for a neuter and wanted to

5 years ago | Likes 2 Dislikes 0

Give him one last grand night

5 years ago | Likes 2 Dislikes 0

would you rather: never fuck, or fuck once and then never again? terrible question for anyone to answer

5 years ago | Likes 2 Dislikes 0

Look, it's cruel to have a pet unless you have $10,000 saved for emergency vet services. If you can't afford that, you don't deserve a pet.

5 years ago | Likes 3 Dislikes 0

Wish I didn't read this while eating lunch with a nice mental image created afterwards, but here we are.

5 years ago | Likes 1 Dislikes 0

Jfc I've panicked about a literal cold TWICE and took him to the ER over it. Can't imagine seeing dog guts and not going immediately...

5 years ago | Likes 1 Dislikes 0

My dog had two bouts of life threatening pancreatitis and my regular vet doesn't do overnight care. It cost me a total of about $10k to

5 years ago | Likes 1 Dislikes 0

Stabilize him and find insulin that works for him. 2/3 of that is fres from the e-vet for overnight care. Avg is $1k/day for 24/7 care

5 years ago | Likes 1 Dislikes 0

This. Happens. Every. Day. “If you cared- you would stay and see my pet” I have been cussed out, had things thrown at me

5 years ago | Likes 8 Dislikes 0

*You're

5 years ago | Likes 111 Dislikes 8

Thank you. I typed it too and had to make sure someone commented.

5 years ago | Likes 1 Dislikes 0

While I technically agree, I'm also willing to believe people like this would yell out the wrong yore/your/you're.

5 years ago | Likes 18 Dislikes 3

Vet here. 3 specialty hosp in the state & 2 are restricting to major ER appts. The 1 I work at is booked until Feb for consults

5 years ago | Likes 5 Dislikes 0

yup, we're the busiest ever, no signs of slowing, yay COVID.

5 years ago | Likes 2 Dislikes 0

Thank you for the work you do. We have been booked like crazy too. The lack of respect and understanding is horrid.

5 years ago | Likes 3 Dislikes 0

2) and clients just keep calling begging to be seen sooner. We are over capacity for daily appts & that does not include ER visits.

5 years ago | Likes 3 Dislikes 0

Erry damn day. Erry day.

5 years ago | Likes 2 Dislikes 1

5 years ago | Likes 7 Dislikes 0

I found a dog hit by a car but alive, barely, while on a jog. House wouldn't answer the door until police arrived (called non emergency) 1/

5 years ago | Likes 1 Dislikes 0

Suddenly owners ARE home and answer. Let the dog in and don't care it's side is open. Ask what I did like I wasn't pounding on their door 2/

5 years ago | Likes 1 Dislikes 0

Police questioned if I hit the dog and said with what, i'm on foot? They got mad I was sassy and told me not to leave. People suck. 3/

5 years ago | Likes 2 Dislikes 0

My friend works for a vet. These are her daily stories *dun dun*

5 years ago | Likes 2 Dislikes 1

You’re

5 years ago | Likes 1 Dislikes 0

I am also a vet receptionist and this is painfully true. "Hi I know you close is ten minutes but my dog has been having bloody diarrhea 1/2

5 years ago | Likes 196 Dislikes 0

Yup. Every say

5 years ago | Likes 1 Dislikes 0

for about...two weeks and Im going on vacation tomorrow and i live thirty minutes away and also I have $8". Ugh

5 years ago | Likes 195 Dislikes 0

UGH cant you say for them to drop them off and they'll be surrendered to shelter for their own good?

5 years ago | Likes 2 Dislikes 0

Community pharmacy owner here. So much this. Patients who have been coming to us for over 10 years, hours haven't changed, will still call -

5 years ago | Likes 15 Dislikes 0

us 15 minutes before we close requesting a 3 month vacation supply on all 15 of their meds before they flit off the next morning.

5 years ago | Likes 10 Dislikes 0

But it’s an emergency (now, because I wasn’t inconvenienced by it earlier)

5 years ago | Likes 8 Dislikes 0

This. So many clients tell you after having agreed cost of treatment and work up that they have no money.

5 years ago | Likes 65 Dislikes 0

For some reason unpopular opinion, but if you cant afford a pet you shouldnt have a pet.

5 years ago | Likes 3 Dislikes 2

So if you've had a pet for 12 years and you fall on hard financial times, should your pet be taken away?

5 years ago | Likes 2 Dislikes 1

Vets have been good about working with me on payment plans during lean times. Take care of your pets, they are family goddammit!

5 years ago | Likes 2 Dislikes 0

"Ohhh I forgot my wallet" after bloodwork and x-rays on a reactive dog. Thanks bud.

5 years ago | Likes 2 Dislikes 0

Called my vet, said, I can pay $300, over next two payday. He said bring her in we’ll figure it out later.

5 years ago | Likes 31 Dislikes 0

Yeah back when we had no money - our puppy got parvo. Learned really quick which vet was the best vet. We paid it all off, but he saved us.

5 years ago | Likes 4 Dislikes 0

Just had same thing happen dog needed what I thought was one tooth pulled ended up being 10 because an infection spread quick. 75$ a tooth 1

5 years ago | Likes 19 Dislikes 0

Plus 500$ to put him under and 200$ meds told the vet I can afford 1200$ cause I have to pay rent he said he will handle it come back in 2

5 years ago | Likes 12 Dislikes 0

thats like american healthcare... "i need to not die but i cant really afford to pay"

5 years ago | Likes 16 Dislikes 0

just curious tho - if they have no money for the treatment, do you just let the animal suffer?

5 years ago | Likes 7 Dislikes 0

Seriously should of just squeezed the dog in...no one looks good here.

5 years ago | Likes 1 Dislikes 0

Friends got their dog operated cheaper at a university with a vet hospital, where students help doctors (their teachers)

5 years ago | Likes 4 Dislikes 0

Everything that a vet does is expensive. The money has to come from somewhere.

5 years ago | Likes 5 Dislikes 2

Technically the animal is their property. We do what we can and it's very sad but we're not a charity. If people refuse literal 1

5 years ago | Likes 1 Dislikes 0

There are alternatives, but they require effort. From veterinary universities with clinics, to local pet charities. /1

5 years ago | Likes 1 Dislikes 0

Damn reading these emergency vet stories makes me sad. My vet is 24hr, and after-hours emergency is like $100. I can get there in 13min >>

5 years ago | Likes 1 Dislikes 0

>> if I run every traffic light and go double the speed limit. I learned this when my dog's stitches all catastrophically failed at 3am!

5 years ago | Likes 1 Dislikes 0

(despite the enornous gaping hole in her side, she was stitched back up and recovered perfectly. Vet now calls her "shark bite dog".)

5 years ago | Likes 1 Dislikes 0

Emergency vets are fucking highway robbery and prey on people who require immediate attention for their pets.

5 years ago | Likes 8 Dislikes 5

My Ody boy couldn't relieve himself/go to the bathroom and needed a catheter or else he would have died. $800 at the emergency vet...

5 years ago | Likes 3 Dislikes 3

Another time when it happened not on the weekend and could get to my normal vet? $60.

5 years ago | Likes 3 Dislikes 3

Let’s talk human health care. ER DVM have to pay for equipment and trained staff. Emergency medical care is expensive

5 years ago | Likes 3 Dislikes 0

Yet they perform the exact same procedure and charge over 10x the price. The prices in healthcare sector is a farce

5 years ago | Likes 1 Dislikes 0

24 hour ER care is way more involved than GP. You get what you pay for. GPs aren't qualified to do a lot of what we do.

5 years ago | Likes 4 Dislikes 0

While that is true, there's no way IV fluids for a few hours on a dog costs $1650. I could barely sign my name when they dropped that on me.

5 years ago | Likes 1 Dislikes 1

Good vets don't just admit a patient for IVF. There are diagnostics and meds involved that you must be leaving out.

5 years ago | Likes 2 Dislikes 0

Neat. Doesn't give you the right to charge over 10x the regular price for a routine catheter/bladder drain.

5 years ago | Likes 1 Dislikes 1

I'm guessing your GP just placed the catheter and emptied the bladder, which is basically malpractice. No diagnostics to find out why 1/

5 years ago | Likes 1 Dislikes 2

The ER vet wanted me to pay over $2k for a very intrusive surgery which turn his penis inside out and sow it right below his buttm

5 years ago | Likes 1 Dislikes 1

it happened, fix the problems caused secondary to it and try to prevent it from happening again. That's why we cost more.

5 years ago | Likes 1 Dislikes 0

Incorrect. Struvite crystals were the cause. I even said this at the ER vet.

5 years ago | Likes 1 Dislikes 1

My GP? Put him on a prescribed diet and he's been fine since. FUCK ER vets

5 years ago | Likes 1 Dislikes 1

She probably can't afford it. A trip to emergency animal hospital near me is $500 walking in.

5 years ago | Likes 4 Dislikes 2

If your GP is closing but you can’t afford an ER visits- should they stay to take care of your emergency? Would they?

5 years ago | Likes 2 Dislikes 2

Soooo I get it- but should the team who has worked 12+ hours stay for everyone who can’t afford ER? They have to cut it off at some point

5 years ago | Likes 4 Dislikes 2

I get it, am not suggesting they should. But is not a mystery why someone already broke will get frantic in that situation. Don't know how >

5 years ago | Likes 2 Dislikes 1

OP could be so clueless. The dif between vet or animal hospital might be larger than all their other bills combined except mortgage/rent

5 years ago | Likes 1 Dislikes 3

Thats the problem though she wasn't frantic she was saying like it was an inconvenience.

5 years ago | Likes 1 Dislikes 0

That's different

5 years ago | Likes 1 Dislikes 1

I don't own pets but it seems to me there's a shortage of 24hr emergency vet clinics. Am I wrong?

5 years ago | Likes 60 Dislikes 0

Two near me but they are ungodly expensive (like a human ER). Last few times I had to go I paid $1600 for fluids and $2100 for diagnosis. -

5 years ago | Likes 1 Dislikes 1

Did a biopsy (nasal) on my dog and sent him home bleeding out of his face b/c they wanted another $900 to watch him overnight.

5 years ago | Likes 1 Dislikes 1

I try to avoid at (almost) all costs. But would go if it was life-or-death for my pets.

5 years ago | Likes 1 Dislikes 1

There are exactly 0 24 hour emergency vet clinics where I live, if I had an emergency at night I would have drive 1+ hours for treatment.

5 years ago | Likes 8 Dislikes 0

There are probably DVms who have after hour care. Rarely is there an area where they do not have a doctor on call if no ER around

5 years ago | Likes 1 Dislikes 0

I don't think I've ever lived close to one.

5 years ago | Likes 1 Dislikes 0

There's only one near me....and it's a 2 hour drive away. I know because we had to make a visit a few weeks ago on a Saturday at 2am.

5 years ago | Likes 5 Dislikes 0

Thank you for taking care of your pet

5 years ago | Likes 3 Dislikes 0

Thanks, he had an allergic reaction (still havent found out what caused it) around 7pm. All the local vets were already closed. Gave him

5 years ago | Likes 1 Dislikes 0

An appropriate dose of Benadryl hoping to get him through the night until vet was open. 2am hives had spread and Benadryl wasnt enough.

5 years ago | Likes 1 Dislikes 0

Off to the vet we went. He never had any breathing difficulties but poor boy felt miserable. Hives on 2/3 of body by time we got to ER vet.

5 years ago | Likes 1 Dislikes 0

In our area there are at least 7 24h clinics but this is the bay area...

5 years ago | Likes 18 Dislikes 0

There is 1 here and the last time I tried to go to it it was closed because the vet went on vacation.

5 years ago | Likes 8 Dislikes 0

Wtf? Probably should have more than one vet at an emergency vet clinic

5 years ago | Likes 4 Dislikes 0

NO

5 years ago | Likes 1 Dislikes 0

There are many 24 clinics and ERs but the issue is cost. After hours cost more money. Owners want ER services from general practice

5 years ago | Likes 4 Dislikes 0

Vet tech here. Our docs say there is a shortage of veterinarians, period.

5 years ago | Likes 13 Dislikes 0

Pay is worse. Hours are terrible.

5 years ago | Likes 4 Dislikes 0

They also keep killing themselves because owners are awful.

5 years ago | Likes 12 Dislikes 0

Yeah, it's harder to get into Vet school than med school. Less schools, small class sizes, very limiting&Vets are havin2work longer instead

5 years ago | Likes 5 Dislikes 0

Of retire because their clinics arent worth enough to retire on. At least the avg vet. I was going to be a Vet&decided not to just b4 applyn

5 years ago | Likes 3 Dislikes 0

They are also way more expensive. I got quote almost $600 for an exam and x-rays. I just waited an hour and paid $300 during regular hours.

5 years ago | Likes 5 Dislikes 0

Yup. That is a thing. Emergency room visit are more expensive for humans too. Care costs money.

5 years ago | Likes 4 Dislikes 0

My cat had a seizure and I couldn't afford emergency care after I had just taken her to the regular vet that morning. 1

5 years ago | Likes 1 Dislikes 0

Took her back to the regular vet when they reopened and they gave her the same care for much less and allowed me to make payments. 2

5 years ago | Likes 1 Dislikes 0

She ended up passing, so I was broke and devastated. Their compassion was appreciated. 3/3

5 years ago | Likes 1 Dislikes 0

I live in a medium metro area. There is 1 emergency clinic, and it's at a university. It's crippling expensive (more than human ER) and

5 years ago | Likes 2 Dislikes 2

The reviews for it are horrific. Basically, they bankrupt you and rarely actually treat the issue correctly or in a timely manor.

5 years ago | Likes 2 Dislikes 2

That's unfortunate. The state university here charges cost and my dog got excellent care.

5 years ago | Likes 1 Dislikes 0

There's two near me in a metro area of about 750,000 people. Problem is expense, $500 walking in and often for care the local vet could >

5 years ago | Likes 20 Dislikes 1

A good alternative I've found are state universities with veterinary programs. Top-of-the-line care at almost cost.

5 years ago | Likes 2 Dislikes 0

have provided for 1/3 the cost.

5 years ago | Likes 12 Dislikes 1

Jfc. There's two here, in about the same size metro area. One has prices like that, but they'll straight up wipe your ass, too. Their

5 years ago | Likes 1 Dislikes 0

service is amazing, but we use the other one, cause a hospitalization and surgery will run between 600 and 1000, not 2000-3000.

5 years ago | Likes 1 Dislikes 0

Back in 2004 our Lab had stomach torsion, we caught it in time to save his life, but $2200. I can't imagine todays price for same procedure

5 years ago | Likes 2 Dislikes 1

Wow, our walk in is only $150. Cost me about 1k to get my INDOOR only kitty boy stitched up after I found him with an 8" gash in his side.

5 years ago | Likes 4 Dislikes 0

We still can't figure out how he managed to flay himself. He might have gotten behind a wall when the plumber was here. So terrifying.

5 years ago | Likes 3 Dislikes 0

Had my dog put in an oxygen tent and lightly sedated when he developed acute respiratory problems. 16yrs old, wound up putting him to sleep>

5 years ago | Likes 1 Dislikes 1

cost $800.

5 years ago | Likes 1 Dislikes 1