Iwouldbenick
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This has been an absolute shitshow for anyone working in the tech industry. Many of us are working 10 - 14 hour days to maintain the infrastructure to allow the influx of VPN users, webmail, and network tunnels to work from home. I personally work in the Health Care industry and have been available 24/7 for the past few days.
If you work in an office setting that has the capability to stay home I ask you please be patient with the IT staff. We understand your frustration when technology is not function correctly and we will do our best to assist!
Please stay safe.
Gael78II
IT here, our dept has been doing well with remote access, main issue is staff who need hand-holding, even with remote assistance resources.
Armithel
I work in busy convenience center off a mjaor US interstate. There is ALOT of worry and some panic. Still giving out smiles and kindness.
narwhalsrreal
Lots of ID-10t errors occurring round here
Eggplant24
IT guys here. 7 days a week 12 hours a day. Hope I dont start coughing.
boblives
12 shift today setting up laptops probably another 12 tomorrow
YeahNahNahYeahNahYeah
The internet will be tested shortly when everyone works from home.
JohnEMidnight
IT help desk here. Just using cleaners on the equipment, wondering if we're closing soon or not
Technomage13
Work at a public university and everyone wants to take their office equipment home but can't move the standing desks without assistance.
NastyNateandthewatermelongang
This! ITs are almost always underappreciated but guess what, they can end all your productivity in seconds. Appreciate them ?
NastyNateandthewatermelongang
No, I'm not an IT
crakerjac
Is this where I go to reset my password?
Kiwipocalypse
Our IT company (external) is overloaded so guess who’s now the person responsible for setting everything up? This gal.
CallMeNoodles
Bless you guys. My IT group is awesome and so so tired.
Communinja
IT at a college. Suddenly 5000+ faculty and staff need VPN access. Previous record: 32 connections. Max the system can handle at once: 300.
EugooglizerOneWhoGivesEugooglies
I hear you brother, this has been nuts for us in IT
Eiladar
Government IT here. IT support juxtaposed with local politics. Hell holds no terror for me.
GinAndTonicAllTheWay
Fuck yes. This week's been quite a year so far.
probablyshouldbedoingwork
My husband's had to re-arrange his schedule to accommodate the massive influx of 'support requests' from his whole company going remote 1/
probablyshouldbedoingwork
and most of it is "My macbook is slow... and I don't want to follow the troubleshooting steps can I expense a chromebook??" 2/2
FallingWithStyleSquirrel
I just started my first IT job on Monday.
SniffsMcgee
Welcome aboard!
25bravoman
It's been a fun challenge honestly, good luck to all IT staff out there!
dru2
All we had to do was add more VPN licenses. Nothing else required. Good luck to you
UncleChewie
https://imgur.com/XYkAN5W
Iwouldbenick
This is spot on!
rectalpubeesfordessert
and a big cheers to the fleshlight manufacturers. I'm gonna need quite a few more incoming while i burn my older models out..
andwings2go
They get pounded out from to much use? Wow they are like the real thing
PervyAesSedai
Ah, so that's why my trucks at FedEx have been so heavy.
thegrimtrigger
We went from 500 users normally to 5000. I feel you dawg.
Agent95217
I just started a new job in IT a couple weeks ago, I'm the whole department servicing 30 locations. The crazy is getting to me.
TaiwanTammy
IT for a University here. Switched to ALL online classes and remote support. Spring break now, but next week gonna be interesting.
SniffsMcgee
Yeah boi. “Just move all teaching and assessment online”... ehh, sure, we’ll get right on that
TaiwanTammy
Yup, next week I am training people how to use software that I've never used until this week. I'm usually just a microphone/projector guy!
Communinja
"I NEED VPN ACCESS NOW!" You don't and you don't know what that is.
Somethingswrongintheneighbourhood
I am personally helping you by not doing any work on my work from home days, who's the real hero here?
baals
You fucking are. Hero.
brusilov
IanWolff
A911owner
I also have done precisely jack shit over the last few days. You're welcome.
charliegrs
Honestly this is the best thing to do. The less people using the network, the less people breaking it
CaptainStinkyVonPoopberg
My belt holds my pants up, but the belt loops hold my belt up. Who is the real hero? - Mitch Hedberg
SnossedAndLost
My belt would stay up without my pants though
mph5mph
But it wouldn't hold anything up. Is it really still a hero then?
SnossedAndLost
Right but I also wouldnt need it without the pants? Point being the pants only need the belt, the belt doesnt need the pants.
EvanStageTech
Thank God there are others of us, damn stressful is what it is. My username may be misleading but I'm IT at a University rn and wooooo boi
SniffsMcgee
Same. Solidarity!
EvanStageTech
We are part of the machine and corporate thinks of us as nothing!
Shoutrr
"hello, yeah, mm i lost my password, can you email it to me" repeated x times per hour.
EvanStageTech
Or I'm not an admin can you give me the it admin credentials?
antidumb
Same... and all our VPNs stopped working this morning.
EvanStageTech
Yikes
ObliqueRay
*smiles in software developer*
SomeDetroitGuy
We've been having a few difficulties with the VPN but they were fixed by Monday afternoon. Sometimes our video conference software is hard
SomeDetroitGuy
to log into for our 10 am standups.
ObliqueRay
Oh god, agile... I get exhausted just thinking about early morning meetings.
SomeDetroitGuy
If it's done right (and that's a huge if), it works REALLY well. Way fucking better than "work on this for four months, find out that it is
SomeDetroitGuy
all wrong and now you have to redo it - oh, and now you're getting a Needs Improvement on your annual review because you can't meet deadline
Mrpipboy3000
As one of those IT workers, we're happy to FINALLY prove that you can run the business remotely and I don't have to be there to make it work
sobeman
Upper management thinks the same thing that's why they are out sourcing your position.
Mrpipboy3000
We used to get 3 remote days a month. After this, I expect 3 a week.
wander01
I have 2-3/week in my contract, but usually visit the office once a month to have a coffee wit the others. Living the life.
Wolfire0769
Nah, some things don't start working correctly until you touch it.
SweetBabyCherry
I find that those are usually ID10T error related issues.
afroniner
Heyyyyyyyy
ObliqueRay
It's true, there are a lot of things you can't turn off and on again remotely.
Wisperer
You refer to the tech sura
SpartaWillBurn
Get ready to have your job outsourced.
Mrpipboy3000
lol, nope. Stuff I work on has to stay stateside.
SpartaWillBurn
For now
Mrpipboy3000
Sure, whatever you want, guy
meagainstthem
I still have to come in. Power might go out, internet might go down, Devs comp might lose remote ability. I can poop without an audience tho
Mrpipboy3000
99.5% of my job is done remotely ... I just happen to do it from my office most of the time.
Wargamez
IT in the medical field. Fucking kill me please.
SniffsMcgee
IT at a university. Solidarity.
naymles
Lol same, ORIT
xanadudu
Corona's on the way.
Holodeck5
Me too I.T. in the medical field. I feel your pain
kolr
You got this. We’ve got this. I’m in IT for B2B so you’ve got our way worse than me but we need you, bro.
fortheup
As a nurse, thank you. We would absolutely fall apart without you.
EvanStageTech
I'm halvsies on medical and university at the same time so I feel ya. Me too please
Couchmonsta
Woohoo switched away a year ago
Wargamez
This'll be my last job in medical. Having out first kid in June, once he's here I'm going to start hunting. I hate it so much.
tyr2180
Hospital based IT here. Yes, it is crazy right now. But I’m getting no contact high fives in the halls from nurses, doctors, and admins >
tyr2180
>a surgeon told me yesterday, “you keep saving us and we’ll keep saving them.” Feels good to be appreciated in a crisis!
HerrFraeulein
Is medical staff able to work remotely?
Wargamez
Medical staff isn't limited to doctors and nurses. There are a lot of different positions in the field, and a ton that can WFH.
Iwouldbenick
i feel your pain! I am just so tired...
kolr
You got this. Thank you for the shoutout, and thanks for everything you do whatever that is!
EnderPanda13
My friend was given a talking to because she managed to sleep for 3 uninterrupted hours by her boss, who messages her almost every hour-
EnderPanda13
-to make sure she is available 24/7. She said after this thing is over with she is going to a different company.
Wargamez
Yeah I'd be out too. That's some B.S.
RedbullCephus
Network Engineer here for a group of 7 hospitals/38 clinics and ~8,000 users. Guess how many network people we have? That's right. Just me.
RedbullCephus
Pretty much run ragged. I hate it.
Bibliotechina
Although I am sure you are a super hero daily, that’s too much, honey. I’m not IT but know quite a few so I have some insight. 1/
Bibliotechina
You really gotta take care of you.