zoraniko
78782
821
43
OP: https://www.instagram.com/reel/C10XTIHrnS8/?igsh=cnl4aDJhODF1a2cw
Jan 11, 2024 4:29 AM
zoraniko
78782
821
43
OP: https://www.instagram.com/reel/C10XTIHrnS8/?igsh=cnl4aDJhODF1a2cw
jetact12
I think maybe she would have been better off not taking that order. She's tired and it would be good for her to go home and have a nap.
JustLetMeInAlreadyFFS
Why would I tip in advance if I don't know if the service will be good or not?, what if I tip and then my food shows up all messed up? isn0t a tip supposed to be an "extra" for good service (that is, you HAVE TO EXPERIENCE THE SERVICE FIRST)? tipping culture is getting more and more insane.
Mahnahn
bitch if you have a THOUGHT of fucking someone's food, you need to stop being a delivery driver immediately. I don't care if they tip you or not you don't fuck with something someone else paid for, end of fucking discussion.
GerbilHereReportingLiveFromRichardGeresAss
Wow, what a fantastic system encouraging ppl to be shitheads.
wadatahmydamie
notabotandnotnotabot
They see if you tip before delivery? I don't like that
PikaChunin
Yeah, you put in a tip amount when you order. But you can change or remove the tip entirely any time up to like an hour after the delivery (sometimes more.) Usually, rating the delivery submits the tip right away. It's more of a promise than a tip. It says "this is what good service is worth to me." It's definitely weird, right? Lots of strangeness, but it usually works out. At least where I am in a major city, I almost always get great deliveries. OH BOY I have some stories though...
krisiteenie56
That's not how it's works with DD. You can't change the tip on the app (add or remove) without contacting customer service. If you want to remove, they investigate first. Also, the rating doesn't trigger getting paid. As soon as you tap completed delivery on the Dasher app, it pays you out for that order and its added to your running total for that "shift". Some people will never leave a rating so that would be a horrible method.
PikaChunin
Ah. I was speaking to my experience using a couple delivery apps. I haven't used DoorDash in a while though, due to a mix of bad service and hearing awful things about them from the delivery drivers. If I had to talk to customer service to remove the tip, I'd probably only tip in cash, too!
ispendtomuchtimehere
I said Biiiiiitch..
GlowstickJedi
Well, that's a really dumb way to lose your job.
pgaulrapp
I would report her. No reason for that.
MrHappySmiles
Yall aint never work in the food industry? Adding unaffiliated delivery is adding a second source of tampering…
Copperbrat
I stopped ordering from restaurants that don't tape or tamper-proof sticker their delivery orders. Kept getting food with portions missing.
koops
Driver snack tax.
SoulfireUK
She should do more ‘dashing’ and less eating..
spazztastic
Tipping just needs to be deleted.
wadatahmydamie
To make up the wage shortfall, we engage in Piñata economics
StupidCanadianWolfBird
Boy she really has fallen on hard times.
justanotherusernameforme
I was thinking the same thing!
hizbit
At the prices places are charging for things like a 1/4 lb. cheeseburger, small fries, and small drink (avg in DC area is $20+ before the delivery fee.) I shouldn't have to tip with delivery. Delivery person shouldn't take it out on the customer's for not tipping. They are already getting price gouged. Take it up with the employer for not paying a good wage.
CitrusyGarlic
What the fucking hell did she think was going to come of this? Does she think that non-tippers do so because they haven't yet been shamed enough into tipping?
OnlyForTheBest
Well, she may think twice from now on from writing bad notes — or not! I dunno, but she definitely should use this as an opportunity to learn from this experience. Tips are nice, but not mandatory. I don’t want to assume she’s bad, but leaving a note like that…sheesh lady, get a grip.
Frogblender
Tipping culture is messed up because of the implication. Any amount of expectation to or for an unspecified amount of money on top of agreed payment is a source of friction.
PikaChunin
Bludclotjungletechno
stop using doordash
dberez
... if you put something you touched down in the bag with my food I'm getting a refund from the app
drunkpanther
Because of their disgusting poor people cooties? What is even your life?
jokerlives
The people that prepared the food are required to wash and sanitize themselves and whatever they use to prepare the food. This random woman is not. I definitely wouldn't want her dropping godknowswhat into my bag of food.
CertifiedPreOwnedButtPlug
Right like what did the driver think the point of those stickers was?
Nikolai5
I've refunded orders for mistakes before, for that note I'd wish I had tipped the driver for giving me a free meal if they had left that note in.
Volpe42
I'm guessing you don't really have any idea what had already been done with that food before the dasher even picked it up
IveGotRedOnMe
Do you?
Volpe42
Yes. I just try not to think about it. Hands handling money then touching food. Touching body parts then touching the food. Not washing hands coming back from the bathroom. Bain Marie's not being kept to temp. Open food containers in the walk in. Personal drink containers sitting at the food prep area. Prep sinks being used for dishes. Dish washers not getting to temp.
IveGotRedOnMe
Okay so that's general experience but we're specifying to this experience with this specific person. You should think about it
Volpe42
You replied to my comment about perspective and then want to tell me that I wasn't talking about perspective?
GlowstickJedi
Not the point, though.
Blud4BludGod
Not been touched with malicious intent by a stranger who, unlike the restaurant staff that packaged and prepared it, had no business touching it at all?
Volpe42
It doesn't need malicious intent to be dirty
Blud4BludGod
There's a world of difference between cooks that are probably following most if not all of the guidelines they are legally required to be taught and tested on before handling food, and some random ass non-food-handler-card-required person shoving their hand into the bag in anger. I dunno, I worked in kitchens for the better part of 15 years, I know very well how much food gets touched before it's eaten- the thought of the delivery person manhandling my food is far, far more disgusting to me.
youareagreatguybut
If you pay for the service before you receive it and if you live in a fucked up country where service employees need tips to survive, you end up with things like this that are super uncomfortable for both employee and customer, but the asshole who designed the system and profits from it does not even know it is happening.
demosteness
As an European, fuck forced tipping. Pay fair salaries and let tipping be tipping.
unevenload
Years ago I used a food delivery service for the first time. There had been a news story about how the company was taking tip money from the drivers. I put no tip on the order. When the kid dropped of the food I gave him a cash tip so he could keep all of his tip money. He almost cried and hugged me. I felt bad for what the drivers have to do for so little. Door Dash is valued at 42 billion and they can't take better care of their drivers? That is a service not worth supporting.
turkeydonkey
That's disgusting and she should be an ex door dasher, screwing (or threatening to) with people's food is never ok.
SeeJenJen
This is sooooo fake.
Snooj
Fuckin' right. And a great thing they have the video. This person should be fired immediately. I work really hard for Uber and I don't need shitstains like this tainting the entire platform. Everyone please remember that for every video like this there are thousands of deliveries that happen without incident.
SarcasticComment
also. willing to bet this whole incident was racially motivated off a profile pic. I had an uber driver accuse me of being on drugs, or requesting drugs, over a race situation because they felt I wasn't going to tip.
TheDreadPirateBoberts
i feel like she was just having a bad day and regretted it. i get it, jobs like this are rough and exhausting.
SarcasticComment
welp. as a customer, I'm now having a bad day so I'd be reporting her to the app. Funny how that works.
turkeydonkey
I can forgive just about anything having been a service worker myself, but the one thing that was really taboo at every place I've been was doing anything that fucked (or threatened to) with a customer's safety. I don't care if people steal from their workplace, (safely) do drugs at work, or lose their shit on a customer, everyone has a bad day, but this crosses a line.
KawaiiInari
As a kitchen worker, I refuse to use door dash or any delivery service handling food. I have ZERO idea who these people are or what they might do. She should definitely not be able to deliver food anymore after threatening to mess with it.
Snooj
If you take your bad day out on a customer then you should not be in that position.
Attritshun
Only a matter of time until there is a lawsuit big enough to bring them down. Hell, the mishandling of safe food storage temps alone is justification without changes.
ancalime
But they are just a poor independent company, facilitating independent contractors for deliveries. How do you expect them to do any actual vetting or quality control?
damogen
The US justice system is so weird. When a big company is openly not following regulations, you shouldn't have to wait for a lawsuit. Government should just force them to either follow regulations or shut down.
Burke616
"They're visibly breaking the rules, but let's wait until there are a few dead children tied to it." /s
7hatsBollocks
Ah, the libertarian way, but minus the rules.
Blud4BludGod
I'm pretty curious what law you think they are breaking food temp storage wise. I'm fairly well versed in US food safety laws at least (Food Handler Card holder in multiple states across the country, baby!) and I'm not aware of any guidelines that I can imagine they are violating in that regard, unless you're routinely waiting around for like 3+ hours on deliveries. No, the thing that is going to get them sued is that they reliably promise delivery times that are half the actual time.
tpanyS
That would be a potentially pretty massive cascading issue, because most local businesses don't exactly do delivery with heated bags or anything either so much as some styrofoam containers in a tied up grocery bag.
Sensiblyinteresting
Lots of local places don't do delivery because they are bullied by companies like door dash it's pretty crazy
tpanyS
Eh not the case here so much as finding people interested in being delivery drivers, cause most local places the delivery drivers are also cooks and stuff generally as well, and not a lot of people wanna do all that, but a lot of places also don't want to pay for just a dedicated delivery driver who may not always have deliveries to do.
Blud4BludGod
I'm not sure what the local laws are like wherever you may be, but I know it is legally permissible to let cooked food sit at room temperate for semi-extended periods of time before it is consumed. Like, a couple hours or more. I'm confused about what law people think they are breaking. Your food arriving cold doesn't mean they time temp abused it unless it took 3+ hours to get there. Still a shit company though.
Totallyscrewedinaustin
Last time I had to take a food handler course, the time cooked food was allowed to sit was 1 hour. And iirc, that was 1 hour under a heat lamp (for hot-served foods)
Blud4BludGod
That's for buffet style, customer serves themselves kind of stuff that is open-air exposed to many random people. The guidelines for how long something can take to be cooled to 42º or lower (bit of wiggle room there, different states have +/- a degree or two) are 2 hours from the point it first enters The Danger Zone if you want to re-serve it the next day, or 4 hours if it is discarded instead of saved after that window of time. I would imagine packaged orders fall under these looser rules.
Blud4BludGod
But I know where I am* lol it is late and I'm tired. I should go to sleep.
loungeking1
Twat, get a different job as it’s apparent customer service isn’t your thing
FlintNorth44
Tipping is a way for corporations to circumvent paying employees what they are owed. Dasher doesn't like it, then unionize.
Cholf
And now that its gone viral, she is a former dasher.Play stupid games, win stupid prizes.
SpiderTrike2000
USA is so weird....
ProppaGanda
I didn't bother to watch the video but I still agree
VindictiveBathToaster
This is what happens when companies decide to not pay their employees a livable wage to maximize profits and instead puts the burden onto the consumer in the most annoyingly direct way possible.
justfiguredoutimc4azyanddumbb
I had a fellow employee give me a minute long lecture about internal tipping etiquette in front of the lady trying to tip me instead of him. Weird.
astharoth
The tipping thing is completely... Pfff.
CongratsYouAreHereNow
Where do you live?
Hotjoe1991
Literally any other developed nation is objectively better. It's only the BS propaganda fed to us our entire childhood that makes any of us still believe the US is superior.
bnuihj
not in USA
NinetiesBoomer
Never would of guessed
CongratsYouAreHereNow
Have* not of
MasterMookie
I live in Sweden. I wouldn't say it is a great place to live but I have lived in America for 4 years and I can with experience say that the only thing America is better at is how long the shops stay open and honestly the restaurants are better. A lot of Swedes cook at home and rarely go to a restaurant so they are fewer and not as high quality unless you live in Stockholm.
CongratsYouAreHereNow
Where did you live during those four years?
MasterMookie
TN
CongratsYouAreHereNow
That is fucking hilarious
SpiderTrike2000
Where ever I live I know its not perfect but I accept that, it appears in the USA a large percentage hate where they live and do zero to make it better, pulling the covers of societies bed to keep themselves warm if you will.
annoyingpeoplewithmyheathencomments
why does this have so many downvotes?
SpiderTrike2000
I was thinking that as well, but I guess because it looks like a sharp comment that is going to end in a my country Is better than yours scenario
Rogerwilco1974
TIPPING CULTURE IS FUCKING STUPID! PEOPLE SHOULD BE PAID ENOUGH BY THEIR EMPLOYERS! THE ONUS SHOULD NOT BE ON THE RECIPIENT!
f00G00f00
I agree with this entirely, and although I’m always a generous tipper, the expectation some places is really getting out of hand. I’ve recently visited a couple of local spots where tipping options are now 20%, 25% or 30%. Tipping 30% seems crazy to me! Just pay the employees a fair wage.
GadenKerensky
I live in Australia. Tips are whatever you've got in your wallet if you want to offload weight, sharing a fiver, or saying 'keep the change'
DameDePiques
This, a thousand times!
YouEatYellowSnow
I always tip in cash so they don't have to report it. This makes me think that is not a good idea if someone might mess with my food.
FSB75
This is EXACTLY who I stopped using all food delivery services. I am a cash tipper and it will be commensurate with the level of service provided. I've no idea when the concept of tipping became reversed. Tipping is for service provided, not a bribe to provide service. Can you imagine being out to dinner, asking where your food is and the server telling you they are waiting for you to put $20 on the table?
wherethehorriblethingsare
When businesses decided they didn't want to pay servers and staff a living wage.
TripleDane
Should always tip in cash, if you want it to go to the person. otherwise the company takes a part of it. to cover the wage.
mikeatike
I mean they already do that by paying the "tipped minimum wage", which is complete horseshit.
Saxytimes
Doordash got in major hot water for this. They changed the formula and all of a sudden the tips were super low. I don't know how but they stole from somewhere else
PikaChunin
I've also been told if you pre-select TOO MUCH of a tip, drivers expect you're a jerk who's trying to get better service and then will cancel the tip. I had a guy, REAL NICE, ask me to please consider tipping him if he did good. I was confused, because I had a good tip on there already, and he explained that he thought it was fake. Nope!
wadatahmydamie
TF? You can cancel a tip?
TacosAreDelicious
There was a thing a while ago about people offering high tips to get their orders taken and then would cancel the tip after it was delivered so they could “ensure” theirs would get picked up. It’s super shitty but the company should have never allowed that as an option either
wadatahmydamie
And billionaires were surprised when we cheered the Oceangate debacle
StaleGale
No. You can’t cancel a tip. You can ask dash to refund it back to you if you’re unhappy with your service but they don’t revoke it from the driver. Source: I’m a driver
anActualHumanPerson
I think this may vary from one company to another. I know that with UberEats, a customer can change a tip for up to an hour after delivery, which definitely does include the ability to cancel the tip entirely.
wadatahmydamie
The way it’s written, it sounds like the driver canceled the tip, but then requested one. Seems a little sus
WarDingo37
Dasher here while looking for work. The note was uncalled for, but yeah when you tip by cash you’re gonna wait a little longer for food and maybe be served by a “time-based” Dasher instead of the usual “Offer-based” Dasher.
Reason is: I get an offer to deliver food. $3 for 10 miles? Ain’t no way I’m starting my car for that. Declined. And it goes around until someone takes it (usually a Time guy).
Sorry, but almost all no-tip orders stay no-tip and I can’t afford to hope for cash.
skincancerisfun
Who orders food from 10 miles? Guaranteed to be mush. I won't even order past 2 miles
YouEatYellowSnow
Never ordered form a Door Dash like service. I have only ever ordered from places that deliver their own food.
TalleyZorah
Those places are getting rare! I wish I could order straight from a restaurant... Out of the thousands of restaurants near me, I've only ever seen one (that wasn't a national pizza chain) that did in-house delivery.
BigBullsFan
Tipping is optional and it’s for good service that *was* received - as in, past tense. You’re expecting a tip, up front, for service that hasn’t even been done yet.
NorwegianSheepknuller
I can see where your coming from and I agree, threatening spoiling your food in some way is way past acceptable behavior.
svga
isn't a tip's initial design to reward how good the service WAS? something like paying after the stellar work was done not after it??
TacoPoweredHelicopter
But that is not how it works for people in the service industry, they need that money regardless of your personal take.
CyclicalBeats
Maybe but we’re long past that point with delivery services. Now it’s a bid for someone to do the work and why plenty of orders go unanswered. The business model is shitty for everyone really, that’s why I stopped using them
PikaChunin
On the apps, you promise a tip in advance. The idea is if they do good, they get it. If not, you reduce or remove it. So they have motivation. But you can also put anything in, then change it. So some people lie to get a fast driver, then reduce/cancel the tip regardless of service. Plus, some people put $0 and change it based on service, or tip cash, but without the promise they also have no incentive to deliver to you and you CANNOT COMMUNICATE IN ADVANCE. Lots of room for error/toxicity. :(
gesel
The whole digital indenturement model is revolting, but nearly so gag inducing as the first wave of virtue washing as a "sharing economy."
wadatahmydamie
Capitalism is cancer.
Nightchime
Now it's subsidized wage
andydicktracymorganfairchild
Bother?
zoraniko
Might be a… uh… euphemism
TinyOctopus
Disturb. Mess with.
SnakesInBowties
If you always assume the worst in people you probably will get the worst from them.
SarcasticComment
100%. the personality that driver has as impacted every one of her relationships. these are the family members no one looks forward to seeing at Thanksgiving
FlintNorth44
Or you have been burned too many times to really trust anyone. And you'd be right to not trust anyone.
FlintNorth44
But the dasher is a scumbag...
SnakesInBowties
No, it wasn't a matter of trust. Her approach to her job and her customers was the issue. She made several mistakes and should have owned them. I can feel compassion toward her but it wasn't a matter of trust.
SnakesInBowties
Maybe we saw her at her very worst after a rough day/week/year. She created the issue herself, however.
SnakesInBowties
lol
SanMan531
Sounds like a problem with the company you keep if that's an honest issue. Not everyone in the world is out to get you or screw you over.
FlintNorth44
Give it time...
HeresYourSauce
As much as I was taught if you're too broke to tip you're too broke to order. Tipping is optional. Method of tipping is optional. That kind of note is not ok. Slight props to the dasher for refusing the tip after writing the note, but why even write it?
spacecowboyein
In NY doordash and ubereats changed their policy to remove the option for tipping before the order is made because of a new law here that sets a minimum wage for food delivery workers at $25 an hr. I feel like that'd be good practice anywhere though.
thisplaceisjustanothernewssitenow
She’s a bitch
fibbertitgibbet
What a shit policy, to make poor servers and dashers dependant on tipping instead of salary income.
B99Reactions
Doordash , uber eats and stuff like this is more like a gig, you dont get a salary, you dont work for Uber eats or door dash, youre paying them for the.platform to do delivery side quests
QuigleyDownUnder
Don't door dashers see if there's a tip before accepting an order? If you get an order and the buyer isn't offering a tip can't you just not accept the order?
FuckThemIfTheyCantTakeAJoke
That’s insane. If you have only the money for the food then that’s all you need.
mikeatike
Bet she spit in the food.
SarcasticComment
I'm willing to bet she saw a black woman's profile pic and got upset they didn't auto tip even though you have time after the delivery to rate and do so.
billiebitkiller
Presumably as a genuine warning, bc while the dasher might be mad she's still not bad enough a person to fuck with the food and that's definitely not the case across the board. While ppl who've worked on service industry might think tipping cash is kinder bc no need to report, on the apps most of the time no tip in app=no tip at all and unfortunately both sides being taken advantage of can only take it out on each other bc there's nothing they can do to the real culprit (the company)
thedarkcanuck
Sometimes people just have those super shitty days and they don't always use the best judgment
wadatahmydamie
If you’re not going to put the tip in your order, that’s fine, but don’t place orders. It’s a stupid system, but that’s how it works with these delivery services.
jokerlives
Nope. I always tip after I receive my stuff.
wadatahmydamie
Okay boomer.
Sodee
My problem with tipping is that it’s expected. Tipping is meant to be a way to thank someone for great service, not a means to bridge the gap that their employer is failing to provide them. Our country is a nightmare
paynoattentiontousernames
I don't go to restaurants if I can avoid it (some times, family say I got to, so....) because I believe in employers paying their employees. I pay for you food, employers pay their employees. If that makes prices higher, that's fine with me. At least I'll get the item for the agreed upon price, the employee get paid for the agreed upon working hours and is not based on my generosity and charity.
HeresYourSauce
Yeah, that's kind of mine too. Since it is messed up I'll tip, but I wish I didn't have to.
doesntmatter
Here in Sweden tipping is making a comeback because of American influence. We've haven't tipped since the early 20th century because the labour movement and solidaritarian sentiment drove the custom dead, but I fear we don't have enough of a leftist spirit left to stop it this time.
CongratsYouAreHereNow
I agree, it’s become even more blown out over the last few years. Tips expected for takeout food when you’re not waited on, haircuts, etc
Lovegold1100
The haircut tipping thing I never understood. I tip and the lady does my hair really well but she charges $45 for a haircut! & this is not considered expensive where I live! So I'm paying another $10 for a haircut. (This is why I don't get them that often)
HairyChairstepper
I see your point. In the other end of the spectrum, my barber only charges $10 for a cut. If he does a good job, a tip is nice. Should be purely optional still
MeekrabJones
For real. Take it up with the company not paying you enough, not the customer who can choose whether or not to tip you. If you're the kind of cunt to fuck with someone's food, you don't deserve a tip anyway.
Mahnahn
unfortunately, the way doordash works, if you don't tip, you're waiting like an hour and a half and they pair you with a good tipper to make it seem like it's better. It's a really stupid fucked up system where everybody loses but doordash
MeekrabJones
Trust me, I'm aware. One day I tried leaving a cash tip for the driver instead. I even mentioned it in the instructions, but it legit took 2 hours to get someone to pick up my order during peak dinner hours.
NordLord08
I drive for Doordash, and I can tell you we don't see delivery instructions until after we've picked up the food. We get offered a delivery, and the only information we get is the mileage, a rough idea of where it's going, and how much it pays, including prepaid tip.
Eramik
So it is basiccally a bribe then, to get your delivery before others...
MeekrabJones
I drove for DoorDash for a bit, too, so I know. But that's the only possible place to mention a cash tip so I used it. Therein lies the problem: DoorDash doesn't want to encourage cash tips because then they can't track it. Do they still do the thing where they don't really tell drivers how much of their payment is tip vs. DoorDash's payout to hide how little they actually pay?
WaterUnderTheRocketAppliances
Tipping has always been an "after service" thing. Requiring it to happen first totally breaks that (already fucked up) contract.
Nikolai5
Yeah, we can tip in the UK but its not required at all. However last time I ordered the app made me choose the tip during checkout, but its like, how do I know if the service was worth that yet? Then it wouldn't let me tip afterwards.
B99Reactions
I find it scummy that certain apps default to tipping delivery and you have to change it to no tip until after uts been delivered ON EVERY order
wadatahmydamie
Don’t use them if you’re not tipping up front. All you’re doing is participating in exploitation. Society demands all sort of compromises of us, but this one is simple: Don’t help billionaires exploit workers, or go get your own cheeseburger
Northstar219
Honestly, pre-tipping became 90% of our orders at my restaurant because of the pandemic. Everybody wanted their food dropped off contactless, so the restaurant started asking during the phone call if people wanted to pre-tip since we would get stiffed simply because people didn't have the chance to type it in and sign for it
Northstar219
And after nearly 4 years of asking people if they'd like to pretip, only one person got mad about me asking. It was a reeeeeeaaallly old guy in a nursing home who went off for 4 mins about it being disrespectful.
Then I delivered his food right on time and he didn't tip me :/
ClikeX
Exactly, you tip for excellent service. I'm not going to give you more money before I get any service. Also, your employer should pay you properly.
wadatahmydamie
If you believe the employer should pay fairly, don’t give exploitive employers your money to begin with.
ClikeX
I don't? And I can't always tell what employer is shitty, and which one isn't
HeresYourSauce
Easier said than done
wadatahmydamie
If you’ve got the money to participate in their system, you’ve got the money to tip up front