Feb 20, 2018 11:02 PM
Possiblyendemic
196000
2960
92
E'r day I'm hustling
it4life
helldesk
2flower
One of my clients is smart & high ranked, but god help him learn how to connect to the right wi-fi.
dumbefi
I told a teacher to reboot her PC the other day. She said "whats that?"
TheF0CTOR
Ironman btw
GeantDeTitane
"I'm working in IT since many years and I call you to set up my email account on my computer" Sure, why do you have to say that ?
RottedOnion
Preach.
frenchbook
Just take a look at your own parents. They are smart people, but they still ask dumb tech questions all the time.
MufasaKingGray
All that means is you have no common sense.
jps2016
Me: Wich AV are you using ? Client: Windows
onecapedbaldy
I had a guy confuse me for an entire 3 minutes because he kept saying he wanted a file downloaded when he meant printed. Hang in there bud.
MtTovey
Same thing happened to me when the guy was talking about his modem for five minutes and was looking at his Cable box.
ksm00thie
Cell phone company employee here....so many fucking idiots, how are you a CEO of a huge company and can’t remember ur FUCKING APPLE ID!!!!!!
WhellerNG
Can confirm. Work in technical support for TV. MDs are some of the worst people to deal with. 'Okay Mr. Smith—' 'That's DOCTOR Smith to you'
ZanasoSwain
Even better when they bitch about how long it's taking. "Do you know what I charge per hour?" No, but I know what I'm paid per hour.
AStegosaurus
As someone who works in IT: "Give me an hour of your salary and I will fix it faster."
activedirectory
My life Mon - Friday 8-5
WadeWolf
I play dnd with a group of doctors and nurses. The second one things goes wrong with a pc they turn into cavemen
RenaissanceFaireMan
Try tech support for a hospital.
Shigbeard
Congratulations on having a computer sciences certification, but that doesn't change the fact that wifi only works in a certain range
loser9999
"But can't they make it have better range?" According to the fcc... no... no they can't.
Wifi CAN have a larger range. We can also stick our heads in microwaves and start them for 10 minutes. Doesn't mean we should.
MondayFortunato
PhD just means you are (should be) capable of independent research in a given field. Getting more than one is just wasting time
AMartianPotato
I doubt you'd get accepted for a 3rd PhD. At that point you're an obvious degree chaser and institutions aren't interested in you if you're>
never going to actually produce research in the field.
bearwizard
I wouldn't mind field hopping honestly. I like academia and get restless on one topic.
1Fish2Squirrel3Dog
"Do you know how much I make in a year??". Yes, and it's still not enough to buy a clue. Life of a tech support guy
pooldead18
Hoojamufasijer
"I walked in and paid $800 cash for this phone. I'm an engineer." Great, and you don't know how to go beyond the lock screen even with help.
Ifyourenotfirstyourelast
PhDs in computer science* great, now make sure there’s one uppercase letter, one lowercase letter, and a number in the password.
You firgit the special character!
TonySlattery
Forgot password. New password can not be the same as old password.
Tumblybumble
I started a support job a few weeks ago and had to explain to a manager today that his mouse was broken and that's why others worked but 1/2
not his... he insisted it wasn't a problem with his mouse until I FINALLY got him to try another
Tell him managers get a special mouse...the one he has obviously wasn't designed for his workload.
My favorite part was even though he had issues with it, the page/app itself was so small it could only tick up or down once... why scroll?!?
Dukenewcmb
this is too accurate
GnomeMode
Omg. Every. Fucking. Call. All. Fucking. Day. Long.
tccruse16
I don't know any tech support who can design a structurally sound bridge.
killerkadoogan
Probability is there.
DWandRFaremyspiritbeings
I'm guessing the fancy "bridge builder" doesn't know about CAD because it requires a password to get to.
BahamutBBob
As someone who used to do IT in a research institute, the smartest people are fucking idiots.
laurenstill
There’s your problem: phd test for work ethic, politics and persistence. Smartest people (and richest)I know are HS drop outs.
schopier
Being a fucking idiot is uncorrelated with education attained. Your statement implies that being educated CAUSES you to become an idiot.
ROBOTvsMAN
When they read your comment:
LocalFrenchCroissant
Ah ! That guy thinks researcher have a good salary !
maybeialreadydid
True, or they are frustrated/preoccupied trying to do their 3phd requiring thing, and want you to make the "trivial" IT issue disappear.
shinagami091
Having a PHD doesn’t mean you’re smart in other areas. It just means they are professors in their fields. If that’s not technology, well...
snarkface
"What browser are you using?" "Windows, XP, duh."
BoredZeroG
..technically correct, but only by a hairline. (Practically however, still wrong.)
FwdSlashRoot
I don't have a browser I need my email
MsGenericEnough
And it *IS* their "duh" at the end that just pulls one's chain, isn't it? ^_^
Yakamuli444
This is a daily reality for tech support representatives...
WorkerLurker
What’s browser are you using? -says isp over and over.
Crowlands
Is that Shoe0nhead?
WhydidIdothisnow
Boxxy
HelloITHaveYouTriedTurningItOffAndOnAgain
Can confirm. Deal with these users on a daily basis.
phantomdancer
username checks out
randomcharacters6357
Which key is the Any key?
miradowarrior87
v
Iseeyourpointandraiseyou
Accurate gif is accurate. My call center co-workers and I were just talking about convincing "Network engineers" to restart routers.
HalloIamherenow
I'm tech support for medical software. Do you know how much doctors like to argue about basic troubleshooting steps? A whole lot...
... and usually try to take it as a personal stab at their intelligence. "Look man, I know you can do surgery, now please try...
... re-saving the chart, exiting the application and re-opening it to ensure that it's saved"
ForkOffPlease
I worked for years als tech support to a engineering college... You would think that, based on their tech background, that they would be1/2
A bit more computer savvy... Hell no. They loved to say they weren't computer inept but often forgot to turn on the printer beforecalling2/2
mogenheid
As an IT support for a hospital, this is entirely accurate.
Gruntek
[1/2]Second Level IT Dude here. We delivered a hi tech CAD machine to a woman. After one month she wanted a refund, the computer is "Trash"
[2/2] One of our workers checked the problem. She glued papers on those air slots. "its freezing cold on her legs".
PacerStacktrain
True story.
every.fucking.time.
CongratsYouAreHereNow
if you're so smart, why are you working at a call center?
I manage one actually.
the question remains
I never did claim anything, you are just projecting your nonsense on me buddy. Now jog on mate.
TonawandaBlue
I've met too many PHd's who never learned to drive, or can't balance their checkbook, or think oil changes are optional, to downvote this.
Rifneno
Take it from a chronically sick person, you'd be surprised how many MD's (unlike a PhD, hard to get, not just tedious) are kind of dumbasses
Mack1986
Thats the lroblem with being in academia for 25 to 30 years since you were 5
But you will also meet a similar number of people WITHOUT a PhD who lack these skills. There's no correlation with a PhD.
NapoleonDynOmite
Yeah, but knowing something that a stupid person doesn't doesn't have the same ego boost
xtsnx
i work in a school full of teachers, i manage the IT, Teachers may be book smart, but they are not smart.
getmo
What kind of teachers? Three problem with some "smart" people is they get a pompous attitude and end up being harder to work with
Justheretowastemytime
There's a world of difference between educated and intelligent
Snooj
Agreed. It's easy to be brilliant at something and not know something else. That's what intensely focused study can do to you.
Lulabel73
My aunty had a PhD she also didn’t shower for 6 months.
hubsmcgee
Please stop making broad generalizations over certain cases. These people you’ve meet aren’t the rule, they are exceptions
davidbeattie85
Did you just assume that my education level relates to my practical ability? Really though, we're not all mongs.
SteffanHymer
Read a story on a college professor who retired illiterate. got his friends, teachers, and students to write for him all his life.
DarkMutton
"You have to have gone to graduate school to think things this stupid" - Dennis Prager
InfocalypseRising
Well, you only make the oil change mistake once
HarryPottersCat
Both of my brothers-in-law made the mistake... twice
IATTM
Oh you'd be surprised.
AgainstMethod
Balance a checkbook? Do you do that with your sliderule using parchment and quill?
Kougeru
Who the uses checkbooks anymore anyway
DeltaBird
"What's a checkbook?" Ok now THAT one makes sense
ryvius1
My brother was one of those people, until he got out into the world, he learned quick alright
You can learn how or make enough money not to.
Silvexsun
I have so many life skills...can't find decent employment that isn't soul sucking
ManHasNoUsername
I have no life skills, but am getting a law degree wanna move in?
ColostomyBrag
Train. Get really good at something. You'll make mid- to upper-management in no time. General know-how and experience is valuable and >
And a strange shill set I have, bakery management, event coordinator, medical billing, dental assistant, horse care and training. I'm a mess
I'm more of the worker bee type. Just wanna go in, do my job and not have to think about it on my off time. But yes, skill set is needed.
Hrafna55
Yep. I don't want to be in management with all the bullshit politics.
onecowboytoo
Try operating heavy equipment.
In short supply, but you need a trade/skillset to get in the door.
Ifallenandicantgetup
im embarrassed to say but i cant drive. my dad taught my older siblings to drive but skipped me.up untill i got here in the us, the only /1
way to learn is to annoying the fuck out of someone untill they teach you. there are no driving teachers in my home country. so now im 24 /1
and have no idea how to fucking drive. and people around me think i like walks because i walk for 20 mintues each day to campus.
impalacrush
Or how about learning to drive motorcycle? Its easier than a car, plus if you can ride one man you got whole another reason to walk to
HonestlyNotARobot
change my oil? the car came with oil when I bought it
zarren
kittyanya
Oh, thanks for reminding me. I need to check my oil, tire pressure, and refill my windshield wiper fluid. Dad taught me well. :)
PepperoniPizzaSlice
thewiggins
don't forget the blinker fluid, sparkplug belt ,and muffler bearings
theplate
I met PhD’s who could not boil a fucking egg. Sometimes i wonder if it is healthy to be so one sided .
Comradesjeltonarmy
Back in the day no but today when someone else could be paid to do things I don't know why not
aselleus
Prime example: Ben Carson.
TheVampireDante
It's not. Ever. I really wonder how they survive at times. Can't have someone watching them all the time. Even if health dep. appointed...
Yea but there is probably a similar proportion (or worse) of people WITHOUT PhDs who can't boil an egg...the PhD didn't cause that...
Confession time: I'm doing a PhD in mechanical engineering and I have no idea how cars work or how to fix mine past changing a tire.
Chpgmr
i have an associate's degree and i know 90% of how a car works. But I didnt go to school to learn anything about them, that was for CAD.
PoppaBigBear
That's fine but basic knowledge is still important.
For a engineer basic knowledge doesn't mean knowing about specific machines like a car engine. It means understanding physical laws and how>
they apply to designing a machine, system, algorithm etc...
I mean basic knowledge like replacing your oil every 3k miles or 3 months, how to change a tire, don't drive in floods, seen it that happen.
CaptainSl00000000w
Not all mechanical engineers know about cars. Hello, a huge part of ME, as I'm sure you know, is thermal economics. How heat works.
Notgaybutenjoybuttsects
Nice
BlueBomber05
The topic of internal combustion engines never came up in your entire education??
Cadifohuli
Then how are you doing a PhD in mechanical engineering
dohcohv
Having worked on cars, I know a lot of engineers have never tried to fix one.
Because knowing how to fix a car is irrelevant to working on planetary rovers.
Intriguing
alwaysupvotedachshunds
I don’t know how to even change a tire. But I only went to fashion school, so I’m pretty sure I’m lucky I know what a tire is
[deleted]
Yes, they both move. What's your point?
TankDrop
My scooter and a jet plane are both methods of transportation, doesn't mean I'm designing new engines anytime soon.
dpidcoe
That mindset baffles me. I only have a BS in computer science, but I still know at least enough to fake it in most related fields like EE.
For what I'm doing I need at least some understanding of physics, geology, electrical eng, computer science, control and automation, >
amoeba15
But what if the rover breaks down on Mars? What then, huh? How are you gonna fix it?
jetah
AAA obliviously!
Certainly not with any knowledge of internal combustion engines.
2flower
One of my clients is smart & high ranked, but god help him learn how to connect to the right wi-fi.
dumbefi
I told a teacher to reboot her PC the other day. She said "whats that?"
TheF0CTOR
Ironman btw
GeantDeTitane
"I'm working in IT since many years and I call you to set up my email account on my computer" Sure, why do you have to say that ?
RottedOnion
Preach.
Possiblyendemic
frenchbook
Just take a look at your own parents. They are smart people, but they still ask dumb tech questions all the time.
MufasaKingGray
All that means is you have no common sense.
jps2016
Me: Wich AV are you using ? Client: Windows
onecapedbaldy
I had a guy confuse me for an entire 3 minutes because he kept saying he wanted a file downloaded when he meant printed. Hang in there bud.
MtTovey
Same thing happened to me when the guy was talking about his modem for five minutes and was looking at his Cable box.
ksm00thie
Cell phone company employee here....so many fucking idiots, how are you a CEO of a huge company and can’t remember ur FUCKING APPLE ID!!!!!!
WhellerNG
Can confirm. Work in technical support for TV. MDs are some of the worst people to deal with. 'Okay Mr. Smith—' 'That's DOCTOR Smith to you'
ZanasoSwain
Even better when they bitch about how long it's taking. "Do you know what I charge per hour?" No, but I know what I'm paid per hour.
AStegosaurus
As someone who works in IT: "Give me an hour of your salary and I will fix it faster."
activedirectory
My life Mon - Friday 8-5
Possiblyendemic
WadeWolf
I play dnd with a group of doctors and nurses. The second one things goes wrong with a pc they turn into cavemen
RenaissanceFaireMan
Try tech support for a hospital.
Shigbeard
Congratulations on having a computer sciences certification, but that doesn't change the fact that wifi only works in a certain range
loser9999
"But can't they make it have better range?" According to the fcc... no... no they can't.
Shigbeard
Wifi CAN have a larger range. We can also stick our heads in microwaves and start them for 10 minutes. Doesn't mean we should.
Possiblyendemic
MondayFortunato
PhD just means you are (should be) capable of independent research in a given field. Getting more than one is just wasting time
AMartianPotato
I doubt you'd get accepted for a 3rd PhD. At that point you're an obvious degree chaser and institutions aren't interested in you if you're>
AMartianPotato
never going to actually produce research in the field.
bearwizard
I wouldn't mind field hopping honestly. I like academia and get restless on one topic.
1Fish2Squirrel3Dog
"Do you know how much I make in a year??". Yes, and it's still not enough to buy a clue. Life of a tech support guy
pooldead18
Possiblyendemic
Hoojamufasijer
"I walked in and paid $800 cash for this phone. I'm an engineer." Great, and you don't know how to go beyond the lock screen even with help.
Ifyourenotfirstyourelast
PhDs in computer science* great, now make sure there’s one uppercase letter, one lowercase letter, and a number in the password.
Possiblyendemic
You firgit the special character!
TonySlattery
Forgot password. New password can not be the same as old password.
Tumblybumble
I started a support job a few weeks ago and had to explain to a manager today that his mouse was broken and that's why others worked but 1/2
Tumblybumble
not his... he insisted it wasn't a problem with his mouse until I FINALLY got him to try another
RenaissanceFaireMan
Tell him managers get a special mouse...the one he has obviously wasn't designed for his workload.
Tumblybumble
My favorite part was even though he had issues with it, the page/app itself was so small it could only tick up or down once... why scroll?!?
Dukenewcmb
this is too accurate
GnomeMode
Omg. Every. Fucking. Call. All. Fucking. Day. Long.
tccruse16
I don't know any tech support who can design a structurally sound bridge.
killerkadoogan
Probability is there.
DWandRFaremyspiritbeings
I'm guessing the fancy "bridge builder" doesn't know about CAD because it requires a password to get to.
Possiblyendemic
BahamutBBob
As someone who used to do IT in a research institute, the smartest people are fucking idiots.
laurenstill
There’s your problem: phd test for work ethic, politics and persistence. Smartest people (and richest)I know are HS drop outs.
schopier
Being a fucking idiot is uncorrelated with education attained. Your statement implies that being educated CAUSES you to become an idiot.
ROBOTvsMAN
When they read your comment:
LocalFrenchCroissant
Ah ! That guy thinks researcher have a good salary !
maybeialreadydid
True, or they are frustrated/preoccupied trying to do their 3phd requiring thing, and want you to make the "trivial" IT issue disappear.
shinagami091
Having a PHD doesn’t mean you’re smart in other areas. It just means they are professors in their fields. If that’s not technology, well...
snarkface
"What browser are you using?" "Windows, XP, duh."
BoredZeroG
..technically correct, but only by a hairline. (Practically however, still wrong.)
FwdSlashRoot
I don't have a browser I need my email
MsGenericEnough
And it *IS* their "duh" at the end that just pulls one's chain, isn't it? ^_^
Yakamuli444
This is a daily reality for tech support representatives...
WorkerLurker
What’s browser are you using? -says isp over and over.
Crowlands
Is that Shoe0nhead?
WhydidIdothisnow
Boxxy
HelloITHaveYouTriedTurningItOffAndOnAgain
Can confirm. Deal with these users on a daily basis.
phantomdancer
username checks out
randomcharacters6357
Which key is the Any key?
miradowarrior87
Iseeyourpointandraiseyou
Accurate gif is accurate. My call center co-workers and I were just talking about convincing "Network engineers" to restart routers.
HalloIamherenow
I'm tech support for medical software. Do you know how much doctors like to argue about basic troubleshooting steps? A whole lot...
HalloIamherenow
... and usually try to take it as a personal stab at their intelligence. "Look man, I know you can do surgery, now please try...
HalloIamherenow
... re-saving the chart, exiting the application and re-opening it to ensure that it's saved"
ForkOffPlease
I worked for years als tech support to a engineering college... You would think that, based on their tech background, that they would be1/2
ForkOffPlease
A bit more computer savvy... Hell no. They loved to say they weren't computer inept but often forgot to turn on the printer beforecalling2/2
mogenheid
As an IT support for a hospital, this is entirely accurate.
Possiblyendemic
Gruntek
[1/2]Second Level IT Dude here. We delivered a hi tech CAD machine to a woman. After one month she wanted a refund, the computer is "Trash"
Gruntek
[2/2] One of our workers checked the problem. She glued papers on those air slots. "its freezing cold on her legs".
PacerStacktrain
True story.
killerkadoogan
every.fucking.time.
Possiblyendemic
CongratsYouAreHereNow
if you're so smart, why are you working at a call center?
PacerStacktrain
I manage one actually.
CongratsYouAreHereNow
the question remains
PacerStacktrain
I never did claim anything, you are just projecting your nonsense on me buddy. Now jog on mate.
TonawandaBlue
I've met too many PHd's who never learned to drive, or can't balance their checkbook, or think oil changes are optional, to downvote this.
Rifneno
Take it from a chronically sick person, you'd be surprised how many MD's (unlike a PhD, hard to get, not just tedious) are kind of dumbasses
Mack1986
Thats the lroblem with being in academia for 25 to 30 years since you were 5
schopier
But you will also meet a similar number of people WITHOUT a PhD who lack these skills. There's no correlation with a PhD.
Possiblyendemic
NapoleonDynOmite
Yeah, but knowing something that a stupid person doesn't doesn't have the same ego boost
xtsnx
i work in a school full of teachers, i manage the IT, Teachers may be book smart, but they are not smart.
getmo
What kind of teachers? Three problem with some "smart" people is they get a pompous attitude and end up being harder to work with
Justheretowastemytime
There's a world of difference between educated and intelligent
Snooj
Agreed. It's easy to be brilliant at something and not know something else. That's what intensely focused study can do to you.
Lulabel73
My aunty had a PhD she also didn’t shower for 6 months.
hubsmcgee
Please stop making broad generalizations over certain cases. These people you’ve meet aren’t the rule, they are exceptions
davidbeattie85
Did you just assume that my education level relates to my practical ability? Really though, we're not all mongs.
SteffanHymer
Read a story on a college professor who retired illiterate. got his friends, teachers, and students to write for him all his life.
DarkMutton
"You have to have gone to graduate school to think things this stupid" - Dennis Prager
InfocalypseRising
Well, you only make the oil change mistake once
HarryPottersCat
Both of my brothers-in-law made the mistake... twice
IATTM
Oh you'd be surprised.
AgainstMethod
Balance a checkbook? Do you do that with your sliderule using parchment and quill?
Kougeru
Who the uses checkbooks anymore anyway
DeltaBird
"What's a checkbook?" Ok now THAT one makes sense
ryvius1
My brother was one of those people, until he got out into the world, he learned quick alright
AgainstMethod
You can learn how or make enough money not to.
Silvexsun
I have so many life skills...can't find decent employment that isn't soul sucking
ManHasNoUsername
I have no life skills, but am getting a law degree wanna move in?
ColostomyBrag
Train. Get really good at something. You'll make mid- to upper-management in no time. General know-how and experience is valuable and >
Silvexsun
And a strange shill set I have, bakery management, event coordinator, medical billing, dental assistant, horse care and training. I'm a mess
Silvexsun
I'm more of the worker bee type. Just wanna go in, do my job and not have to think about it on my off time. But yes, skill set is needed.
Hrafna55
Yep. I don't want to be in management with all the bullshit politics.
onecowboytoo
Try operating heavy equipment.
ColostomyBrag
In short supply, but you need a trade/skillset to get in the door.
Ifallenandicantgetup
im embarrassed to say but i cant drive. my dad taught my older siblings to drive but skipped me.up untill i got here in the us, the only /1
Ifallenandicantgetup
way to learn is to annoying the fuck out of someone untill they teach you. there are no driving teachers in my home country. so now im 24 /1
Ifallenandicantgetup
and have no idea how to fucking drive. and people around me think i like walks because i walk for 20 mintues each day to campus.
impalacrush
Or how about learning to drive motorcycle? Its easier than a car, plus if you can ride one man you got whole another reason to walk to
HonestlyNotARobot
change my oil? the car came with oil when I bought it
zarren
kittyanya
Oh, thanks for reminding me. I need to check my oil, tire pressure, and refill my windshield wiper fluid. Dad taught me well. :)
PepperoniPizzaSlice
thewiggins
don't forget the blinker fluid, sparkplug belt ,and muffler bearings
theplate
I met PhD’s who could not boil a fucking egg. Sometimes i wonder if it is healthy to be so one sided .
Comradesjeltonarmy
Back in the day no but today when someone else could be paid to do things I don't know why not
aselleus
Prime example: Ben Carson.
TheVampireDante
It's not. Ever. I really wonder how they survive at times. Can't have someone watching them all the time. Even if health dep. appointed...
schopier
Yea but there is probably a similar proportion (or worse) of people WITHOUT PhDs who can't boil an egg...the PhD didn't cause that...
AMartianPotato
Confession time: I'm doing a PhD in mechanical engineering and I have no idea how cars work or how to fix mine past changing a tire.
Chpgmr
i have an associate's degree and i know 90% of how a car works. But I didnt go to school to learn anything about them, that was for CAD.
PoppaBigBear
That's fine but basic knowledge is still important.
AMartianPotato
For a engineer basic knowledge doesn't mean knowing about specific machines like a car engine. It means understanding physical laws and how>
AMartianPotato
they apply to designing a machine, system, algorithm etc...
PoppaBigBear
I mean basic knowledge like replacing your oil every 3k miles or 3 months, how to change a tire, don't drive in floods, seen it that happen.
CaptainSl00000000w
Not all mechanical engineers know about cars. Hello, a huge part of ME, as I'm sure you know, is thermal economics. How heat works.
Notgaybutenjoybuttsects
Nice
BlueBomber05
The topic of internal combustion engines never came up in your entire education??
Cadifohuli
Then how are you doing a PhD in mechanical engineering
dohcohv
Having worked on cars, I know a lot of engineers have never tried to fix one.
AMartianPotato
Because knowing how to fix a car is irrelevant to working on planetary rovers.
Cadifohuli
Intriguing
alwaysupvotedachshunds
I don’t know how to even change a tire. But I only went to fashion school, so I’m pretty sure I’m lucky I know what a tire is
[deleted]
[deleted]
AMartianPotato
Yes, they both move. What's your point?
TankDrop
My scooter and a jet plane are both methods of transportation, doesn't mean I'm designing new engines anytime soon.
dpidcoe
That mindset baffles me. I only have a BS in computer science, but I still know at least enough to fake it in most related fields like EE.
AMartianPotato
For what I'm doing I need at least some understanding of physics, geology, electrical eng, computer science, control and automation, >
amoeba15
But what if the rover breaks down on Mars? What then, huh? How are you gonna fix it?
jetah
AAA obliviously!
AMartianPotato
Certainly not with any knowledge of internal combustion engines.