No more cable monopoly in my city!

I have called and called and called and called and argued with these people for hours at a time. I pay for 50mbps and this is the fastest I have EVER seen. I know that I won't always get the highest speed that I'm paying for, depending on the time of day and what not, but my normal speeds range from 2 to 6mbps down and 1 to 3 mbps up. First thing this morning, with everyone else getting ready for work, I took this.

The customer service with these people is terrible. Do the employees know that their company is hated? Do they not care? I go into calls in a calm and respectful manner, I tell them my problem, and they throw back a rehearsed line about busy servers, peak hours, I should use their WiFi instead of my Nighthawk Router. I explain that I did used to use their built in WiFi but they charged extra for it and it was worse than my Nighthawk. At least I can get signal in my whole house now.

They offer to wave the fee for six months, completely ignoring the fact that I complained about the range on it as well. They "resend the signal" to the modem and it'll be better for a day or two, but then we're right back to the same problem.

This is an actual Spectrum executive sitting in their office, up until four days ago. #fakenews

I have been calling Grande Communications every week for about six months to find out when they were expanding to my side of the city. They would always tell me "soon, but no final date is known." Obviously they had to fight and argue with Spectrum. Grande offers speeds of up to 1gbps. That is insane!

I had seen their trucks in my neighborhood for the last two months, then a week ago they stopped showing up. Thought they were gone on Christmas break. On Saturday, I checked my mail and had a letter from Grande! They were offering me new service! I called and scheduled a set up.

Today is the day. When I woke up, this was my first thought. They'll be here sometime today, I don't mind the "between 8 and 12" thing. I'm a lazy fuck anyways.

This is the first test. The installer just left, and I'm very happy with the results. My wife has the television that she wanted so I can now game without having to worry about sharing any of my precious internet with her Netflix. Nice. It took the guy just over 6 hours to run all new wires and get the stuff set up, the first box that he tried using for the television was a dud, so he had to go get a different one.